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Over the past few decades, Komatsu has evolved to become a international giant due to their strength and competence within the diverse fields of logistics, excavating, construction and mining. Using modern concepts and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using modern design techniques and superior manufacturing functionality, Komatsu has distinguished itself through the development of reliable and rugged forklifts that customers from around the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its products in the North American marketplace. To better expenditures and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their consumers worldwide while remaining a leading producer and provider of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American clients.
After countless years of establishing and maintaining quality consumer service bonds with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu begins all new initiatives and product developments with the customer's input. By welcoming input and criticism, they are able to establish client needs and expectations then cultivate progressive models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the start and sustained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that each new piece of equipment will last in the toughest environments and have the ability to withstand the roughest applications. Adherence to strict engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards translate the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the essential requirements for full scale production. This facility can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift features an exceptional network of company sellers and independent sellers who are working hard to surpass expectations. Specialized in all elements from sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day delivery from their highly automated circulation hub is an alternative option. The web-based K-Link system assists dealers with on-line components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Many world-class corporations depend on Komatsu forklifts in their day-to-day operations. Nationwide account clients profit from an original relationship with Komatsu that allows them to tailor cost-efficient applications so as to increase the customer’s efficiency and profits. Komatsu national account customers have access to on-line components and service support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck concerns.
The resourceful and dependable staff members at Komatsu Forklift U.S.A., are committed to offering excellent customer support no matter if it arrives in the form of training, product sales, aftermarket support, and longterm maintenance. They want to ensure that the consumer support provided will help their clients meet or exceed their company objectives while establishing strong working relationships in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
